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Job title

Technical Helpdesk Specialist

Company ACS Inc
Wage between $0.00 - $0.00 Hourly
Location United States, Alaska, Anchorage
Employment type Full Time
Education Bachelor
Year Experience 1 - 2 Years of Practical Experience
Travel None
Published on 10/29/2009
Description
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Job Description:
Conduct provider training in electronic billing
Assist providers and electronic claim vendors in preparing and testing EMC files
Assist providers in resolving electronic claim issues and concerns by telephone or in person
Monitor new EMC providers and assist with billing problems and account issues
Process new EDI agreements
Act as first level of support for electronic billing.

Education and Typical Years Experience:
- High school degree or equivalent required.
- Previous (1-2 years) experience in claims processing desired.
- Previous (1-2 years) experience providing excellent customer service required - Ability to maintain production levels and quality goals.
- Ability to establish and maintain effective working relationships.
- Excellent organizational, interpersonal, communication and problem solving skills.
- Knowledge of health care products, medical terminology, diagnosis and procedure coding, and coordination of benefits desired.

All other duties as assigned.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.df-tc

Experience/Skills
see above:
 
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