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Job Information
Job title

Technical Service Representative II

Company Millipore Corporation
Wage between $0.00 - $0.00 Annually
Location United States, Massachusetts, Danvers
Employment type Full Time
Education Bachelor
Year Experience Less than 1 Year of Practical Experience
Travel Not Specified
Published on 8/24/2007
Description
Sales/Marketing Technical Support
The candidate will be a key member of a Technical Service Team that provides technical support to customers and Millipore's sales organization via telephone/email/internet. The team provides technical advice regarding the proper use and performance of Millipore's Bioscience products, which include the following areas of focus: cell biology, molecular biology, and sample prep. Our customer base includes pharmaceutical and biotech companies, universities, hospitals, and government agencies.

Responsibilites include qualifying sales leads for distribution to field sales, handling complaints related to product quality and acting as a liason between the customer and appropriate internal group (R&D, marketing, manufacturing, etc.). In addition, the specialist will assist in the technical training of our sales force, travel to trade shows and customer sites, and participate in market-related projects.

Since members of this team are often Millipore's front line of communication, the ideal candidate will have:
1. a willingness and the ability to handle inquiries from customers and sales reps
2. the ability to analyze and understand our clients' needs
3. be prepared to professionally represent Millipore and our products
4 the ability to work as a critical member of a team within a collaborative environment
5 the ability to handle multiple projects and responsibilities simultaneously
6. excellent communication skills - verbal and written
7. a total commitment to the fulfillment of customers needs
8. an understanding and appreciation of the importance of the sales process
9. a desire and ability to learn at a fast pace
10. a positive attitude, enthusiasm, and creativity

A Bachelor's or Master's degree in a science related field is required. 1-3 years of laboratory experience is necessary. Proficiency in MS Word, PowerPoint, Excel, and , is a plus; however the right candidate will be trained in those applications. This position is a great opportunity for a future position in sales.df-tc

Experience/Skills
See Above

Other desired skills:
Technical Service Representative II
This job has expired.