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Job title

Technical Service Specialist - NEEDED NOW!!

Company CDI
Wage Not specified
Location United States, Arizona, Phoenix
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 10/20/2009
Description
WHY WAIT?
Are you looking for an exciting new opportunity?
This may be your lucky day!
It is time for a change, and CDI can help!

We have an immediate need for a Technical Service Specialist.

JOB DESCRIPTION:
Responds to complex problems pertaining to all supported applications and hardware and software products. Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems. Alerts clients and team members when a major problem is suspected. Documents and tracks status of client inquiries, coordinates appropriate response, and follows up to ensure client satisfaction. Participates in the analysis of client-identified issues or problems that may require changes to department procedures, standards, or systems. May evaluate effectiveness of new utilities and tools. Works on projects as required.

Understand XML and MU Messaging

Has had some exposure to Web Logic, IIS and .NET application platforms

Banking Experience

Familiar with Remedy

Experienced with Microsoft products Excel and Word

Easily adapts to home grown tools

Process oriented

TAKE ACTION!
Why wait another day?
It is time to act!
Apply NOW and join the CDI Team TODAY!!!df-tc


Experience/Skills

 
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