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Job title

Technical Support Rep - CCTV - Access Control - TCP/IP - DHCP

Company Cybercoders.com
Wage between $0.00 - $0.00 Annually
Location United States, New York, Hauppauge
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 11/4/2009
Description
Technical Support Rep - CCTV - Access Control - TCP/IP - DHCP Technical Support Rep - CCTV - Access Control - TCP/IP - DHCP - Router - Switches - sniffers - Skills Required - Technical Support Representative, tech support, MCSE, MCP, A+, TCP/IP, CCTV, access control, video surveillance systems, IP video, subnet masking, DHCP, firewall, router, sitch, sniffer, SAN, NAS, NAT, digital video

Technical Support Representative - tech support - CCTV - video surveillance systems - IP video - TCP/IP - DHCP - Firewalls - Routers - Switches - sniffers - SAN - NAS - access control - digital video - video codecs - video transmission - MCSE - MCP - A+ - Networking+

If you have a strong Technical Support background and experience with video surveillance/CCTV systems, please read on.

Publicly-traded video surveillance company in Long Island seeks a Technical Support Representative.

What you get:
- Growing company developing exciting technology
- Work from home unless you are traveling
- Competitive compensation package
- Comprehensive benefits package (medical/dental/vision/life insurance; 401K, vacation/sick/holiday pay)

What you need to have:
- A+, Networking+, MCSE, or MCP desired
- Experience with CCTV, Electronics and PC (hardware/software) and Network Technology
- Strong IP networking background: TCP/IP, subnet masking, DHCP, and firewalls
- Working knowledge of routers, switches, sniffers, SAN, NAS, NAT
- Prior experience in a technical support/help desk role
- Ability to travel 25% of the time to customers' sites

What you will be doing- You will:
- Provide both pre and post sales Tier 3 level support, including installation, troubleshooting, servicing, and project management of video management systems, both on-site and via phone
- Provide telephone, fax, e-mail and on-site factory technical support and representation
- Conducting training sessions and workshops and assisting with product seminar and trade show set-up, teardown, and representation
- Perform site surveys and determine conceptual requirements of system designs and implement with the support of Project Engineering, Technical Support and Inside Sales groups
- Implementation of Beta programs including the installation, weekly evaluations and preparation of technical status reports
- Test and replicate hardware and software networking and application issues

So, If you have a strong Technical Support background and experience with video surveillance/CCTV systems, apply now! - NS-FTSR - , , , , , CyberCoders CyberScientificdf-tc

Experience/Skills
See Above
 
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