Technical Writer

• Write content & develop documentation to support printers and multifunction devices (MFPs).
• Create content in XHTML, XML, CSS, JavaScript, within allotted timeframe collaborating with Customer Support, Engineering, and other geographically dispersed colleagues.
• Simultaneously work on multiple projects with multiple priorities and deadlines.
• Track projects independently and raise issues as appropriate to ensure on-time delivery of assignments.
• Scope workload, help develop schedules, track and report status to ensure on-time delivery of final files.
• Ensure that milestones and deliverables sync up with other development team dependencies and deadlines for items such as user guides, control panel strings, instructional movies, etc.
• Leverage previous content; refer to specifications and use prototypes to develop new content.
• Leverage existing shared content whenever possible to minimize translation costs.
• Collaborate with editor, other writers, and illustrators to share content and art requirements.
• Provide QA help Websites on all supported browsers and in all languages to ensure help compatibility across platforms and browsers.

Required Skills, Knowledge and Experience:

• Minimum 2+ years experience technical writing skills
• Expert in XHTML, XML, JavaScript, and CSS
• Skilled in Dreamweaver, Flare, and or Robohelp
• Working knowledge of Frame Maker, Indesign, and Illustrator
• Expert ability to work with help systems/developing help systems
• Detail oriented
• Excellent written and verbal communication skills
• Strong Project management skills
• Ability to work well in a collaborative environment
• Minimum: BS/MS in Computer Science/Engineering, Information Systems, or Electrical Engineering or equivalent work experience and practical knowledge.

Preferred Skills, Knowledge and Experience:

• Experience writing in a content management system