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Job Information
Job title

Technology Manager

Company Humana
Wage between $0.00 - $0.00 Annually
Location United States, Kentucky, Louisville
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 4/8/2005
Description
Humana, Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies, with approximately 7 million medical members located primarily in 15 states and Puerto Rico. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.

Over its 43-year history, Humana has consistently seized opportunities to meet changing customer needs.

Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.

    Leads and guides others in providing integrated service to and for associates and partners. Serves as a liaison between IT and business areas. Provides ongoing
    coaching and feedback to enhance contributions,competencies, and performance. Manages design and maintenance projects of all levels of complexity , some which may have enterprise wide ramifications. These projects may include installation, customization, documentation, debugging and performance tuning. Manages processes and projects geared toward creating and refining corporate best practices and standards. Involved both internally and externally with the assessment, procurement and implementation of technology.

Bachelor's Degree in Computer Science, Business or related field



Knowledge
Process, Operations and Applied Business Fundamentals

Understanding of business, process and operational principles, models and concepts, and their application in areas such as Finance & Accounting, Product Development & Marketing and Sales Distribution. Ability to integrate and apply those principles, models and concepts to create value for customers and generate profits.

Customer Value Chain, Competitive Intelligence, Strategic Analysis and the Humana Business Model

Understanding of the competitive environment, including Humanas marketplace, industry, competition and regulatory environment, as well as understanding of how the components of Humanas business model (i.e. strategy, finances, operations) interrelate to make Humana competitive in the marketplace. Understanding of Humanas business processes, systems, tools, regulations and structure and how they interrelate to provide products and services that create value for Humana customers, consumers and key stakeholders. Understanding of how the value we create for our customers, consumers and key stakeholders aligns with Humanas vision, business, culture, value proposition, brand promise and strategic imperatives. Understanding of Humanas past and present achievements and shortcomings to assess strengths, weaknesses, opportunities and risks in relation to the competitive environment.

Technology & MIS

Understanding of IT strategy, development lifecycle and application/infrastructure maintenance; Understanding of IT service and support processes to add value to the business line.

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Skills
Communication

Maintains mutual respect and ensures mutual understanding. Exercises active listening skills: Inquires about, identifies and understands the needs and perspectives of others. Understands the audience and tailors delivery accordingly; shares information appropriately. Presents information and/or recommendations verbally, graphically and/or in writing.

Leveraging Technology

Chooses and adeptly uses appropriate technology tools, methodologies and solutions. Champions the wide use of technology applications.

Implementation/Execution

Effectively leverages available resources (financial, people, time) to accomplish objectives and maximize return on investment. Makes appropriate decisions in the face of ambiguity. Anticipates and resolves barriers and constraints. Organizes and manages multiple priorities and/or projects using appropriate methodologies and tools.

Problem Solving

Proactively identifies and evaluates problems. Identifies appropriate subject matter experts and other information resources to resolve problems. Collects, analyzes and draws conclusions from information. Leverages appropriate problem-solving/analysis tools and/or steps. Differentiates between symptoms and root cause - effectively handles resolution or handdf-tc

Experience/Skills
See Above

Other desired skills:
Technology Manager
This job has expired.