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Job Information
Job title

Technology Operations Specialist

Company Humana
Wage Not specified
Location United States, Georgia, Roswell
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 7/17/2008
Description
Humana Inc.is one of the nation's largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.

Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.

Role: Technology Operations/Production Specialist
Assignment:
Location:

Are you a fit?
Are you an analytical thinker and a self-starter? Would you enjoy using your technical skills to monitor operating equipment and processes?

Assignment Capsule
As a Technology operations/production specialist you will: set-up, operate and monitor computer and peripheral equipment, ensuring its effective utilization throughout Humana. You will also coordinate preventive maintenance and operating requirements, resolving all systems issues proactively.

  • Monitor AS400 and RS6000 Midrange environments, handling all trouble-shooting activities by performing midrange system support tools and interfacing with support parties
  • Ensure the proper functioning of various production tools and environments, including the AS400 and RS6000 automated job scheduling
  • Identify processing issues including Aborts, restarts, Job overrides, pre-processing, ad-hoc submissions, Queries, temporary AS400 and RS6000 database changes, monitor all function and performance of Development partition and issue reporting and escalation. Utilize SDLC in support of Quality Assurance initiatives through assisting with user testing, Test Bench tool, project tracking and promotion to production environment


Key Competencies
  • Builds Trust: You honor your word by doing what you say you are going to do.
  • Champions the Customer: You keep closely attuned to the needs and perspectives of customers and use this insight for the benefit of the business.
  • Drives for excellence: You are a continuous learner who encourages others to learn. By constantly upgrading your own work, you achieve results and outperform the competition.
  • Is Accountable: You meet clearly stated expectations and take responsibility for achieving results.


Role Essentials
  • Ability to read and comprehend technical documentation, including OS400 and RS6000 operating system level logs
  • Working knowledge of OS400, RS6000, CL and system tool products, Yellow Fish Help Desk software and other issue reporting systems. Utilize SDLC in support of Quality Assurance initiatives through assisting with user testing, Test Bench tool, project tracking and promotion to production environment.
  • Prior midrange system experience


Role Desirables
  • Associate's or Bachelor's Degree in Computer Science, Information Technology or a related field


Reporting Relationships
  • You will report to a Supervisor. This area is under the leadership of the SVP & Chief Operating Officer.


Additional Informationdf-tc

Experience/Skills
See Above

Other desired skills:
Technology Operations Specialist