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Job Information
Job title

Telecom Administrator

Company Excell Data
Wage between $0.00 - $0.00 Hourly
Location United States, Texas, Dallas
Employment type 6-9 Month Contract
Education Technical College
Year Experience 2 - 3 Years of Practical Experience
Travel Not Specified
Published on 7/22/2008
Description
For this position, you will bring your experience as a Telecom Administrator to this parent company to leading travel companies.

Your responsibilities will include:

  • Supporting administration of associated call routing and reporting platforms
  • Creating and maintaining accurate system configuration documentation
  • Managing multiple project implementations (ordering equipment, creating time lines, coordinating vendors, installing and configuring hardware and software)
  • Installing, troubleshooting, and repairing telecommunications premises distribution system
  • Administering adds, moves, and changes of phones and ACD log-ons
  • Administering ACD Vector and VDN routing tables
  • Providing support for new telephone system installations, moves, and de-installs
  • Providing support for after hours on-call activities

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Experience/Skills
  • 3+ years related work experience
  • Experience with Avaya ACD systems
  • Experience with voice VPNs
  • Experience with telecommunications (or in a call center)
  • Experience with toll fraud and traffic engineering
  • Experience with Microsoft Word, Excel, Visio, and Project
  • Knowledge of data communications, Nortel Meridian, and Symposium products
  • Solid customer service skills
  • Experience with Nortel Symposium ACD is a plus



Other desired skills:
Telecom Administrator