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Job Information
Job title

Telecommunication Call Center Administrator

Company PPD (Pharmaceutical Product Development, Inc.)
Wage between $0.00 - $0.00 Annually
Location United States, North Carolina, Morrisville
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 6/26/2007
Description
Working under the guidance of senior staff, this position will provide operational support for the Telecommunication department. The goal of this position is to support the call center groups with telecommunications needs by interacting with the call center operational groups, providing a liaison to the technical staff.

Education and Experience:
?High School Diploma or equivalent
?Minimum 2 years experience in telecommunication or operational support of a call center or some equivalent that would provide experience in call flow design.
?Minimum 2 years experience in a customer service related position.
?Microsoft Office Suite (Word, Excel, and Access)

Knowledge, Skills and Abilities:
?Ability to prioritize and track multiple simultaneous projects
?Detailed oriented with exceptional attention to detail
?Client focused approach with strong interpersonal skills

PPD is an Equal Opportunity Employerdf-tc

Experience/Skills
See Job Description

Other desired skills:
Telecommunication Call Center Administrator
This job has expired.