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Job Information
Job title

Tier 1 Help Desk needed NOW in Quad Cities!

Company Robert Half Technology
Wage Not specified
Location United States, Iowa, Davenport
Employment type Temporary
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/17/2008
Description
Do you have proven Information Technology-related help desk experience, and want an opportunity to work in an environment where your hard work will lead to opportunities for advancement into hands-on Desktop Support work? Here it is!Our client has an immediate need for a Tier 1 Help Desk technician to serve as a first line of support for internal customers. The main responsibilities of this position will include troubleshooting via telephone of common user computer issues, such as password resets, user lockouts, e-mail support, network access requests, new user set up, etc. Excellent customer service skills and the ability to communicate effectively with non-technical users are critical to success in this position, and 1+ year of experience with trouble-ticket software, strong documentation skills, attention to detail and the ability to learn quickly and retain information are required. If this matches your skill set and desired position, please apply immediately, and call 319-362-8606 for more information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
To be considered for this opportunity, candidates MUST possess 1+ years of Information Technology-related help desk experience and excellent customer service and communication skills. An Associate's degree in Computer Information Systems, Network Administration or similar is a plus!

Other desired skills:
Tier 1 Help Desk needed NOW in Quad Cities!
This job has expired.