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Job Information
Job title

Tier IV NOC

Company Harvey Nash Plc
Wage Not specified
Location United States, Massachusetts, Chelmsford
Employment type Full Time
Education Not Specified
Year Experience Academic Only
Travel None
Published on 11/15/2007
Description
We are currently in search of a Tier IV NOC technician to work on a 3 month contract-to-hire basis.

Hours:Sunday-Wednesday 2:30pm-1am

Provide Tier 4 support and fault isolation for the operations of multi-million dollar systems in a fully functional customer serving environment. Provide Tier 4 implementation support of systems which provide services available to over 5 million homes. Provide 7x24x365 operational support through on-call duties to customers and internal organizations.

(40%) - Troubleshoot and remedy problems under time specific guidelines in order to restore services generating seven figure revenues per week.
(30%) - Install and implement new systems or improve legacy networks through system upgrades.
(20%) - Perform preventive maintenance such as but not limited to back-ups, configuration changes, patches and new version releases.



4 years experience:

- Supporting SONET and DWDM systems within a production system in a mission-critical 7x24
environment
- Supporting L2 switched and IP routed networks within a production system in a mission-
critical 7x24 environment
- RF distribution-system theory and troubleshooting
- TCP/IP and networking (e.g. OSPF, IP, TCP, DNS, and SNMP) and routing protocols
- Microsoft Office Suite including Microsoft Excel and Visio

1-2 years experience:
- Voice over IP technologies
- Project management

Formal Education/Degree: 2 years degree preferably in communication or related field from College or University or 4 years related experience.

Certificates/Licenses: CCNA, CCNP, and RHCT preferred. Vendor specific certificates desirable

Valid drivers license with clean driving records

Job Training: Training in the fields of Cisco hardware, routing, switching, Linux, Transmission Control Protocol (TCP) / Internet Protocol (IP), video distribution systems, Voice over IP, multicast, MPEG streams and IP routing desirable.df-tc

Experience/Skills
See above

Other desired skills:
Tier IV NOC
This job has expired.