Project Details:
Tasks for the service management architect will be to assist the customer in producing:
Primary Role: Systems Management Specialist
Primary Skill Set: Tivoli
Secondary Skill Sets: HP Openview; IBM Maximo
Comments/Other Skills: Looking for a tools architect with practical, hands-on service management tools experience.
CSAA environment is Tivoli ITSM (Maximo) for Service Management and HP Openview for event monitoring and management.