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Job Information
Job title

Training Specilist - Instructor

Company ACS Inc
Wage between $0.00 - $0.00 Annually
Location United States, Wyoming, Cheyenne
Employment type Full Time
Education Bachelor
Year Experience 1 - 2 Years of Practical Experience
Travel About 25%
Published on 8/27/2009
Description
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 70,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Functional Description:
ACS is in search of an experienced Training Specialist / Instructor to join a team in Essex / Hanover Maryland responsible for designing, developing, delivering, and evaluating training on current, upgraded, or newly designed applications. This individual will be part of a team of instructors whose primary responsibility will be to train end users via face-to-face training in various locations across the state, web-access training, or other methodologies. Additionally, this individual will share responsibility for design, development, and evaluation of online training using an LMS tool.
Responsibilities:
  • Deliver training programs in a group classroom setting, online, or on a one-to-one basis.
  • Conduct training needs analyses to appropriately tailor materials to needs of end users and demands of the business.
  • Design, develop, and maintain user-friendly training materials such as reference manuals, handouts, and exercises.
  • Design and develop in-depth instructor guides.
  • Prepare the learning environment and resources, including set up and testing of IT equipment;
  • Support and coach learners both face-to-face and through online or hardcopy materials.
  • Evaluate the effectiveness of training methodology and course materials
  • Assess participant learning.
  • Effectively communicate with external and internal clients, third party interests, and others within the organization.
  • Assess hardware and software used for training purposes and recommend repairs and upgrades to management where appropriate.
  • Maintain current knowledge of relevant systems, software and online training technology.
  • Maintain administrative records.
    Education and Typical Years Experience
  • Bachelor’s degree in a related technical field or equivalent work experience.
  • 5+ years experience working in an Information Technology (IT) environment developing and delivering training.
  • 5+ years delivering classroom instruction in an IT environment.
  • Experience developing and delivering remote training via Webinars, or other similar technology.
  • Excellent oral and written communication skills.
  • Ability to interface effectively at all levels within the project team and the organization, both internal and external to ACS.
  • Solid understanding of software development life-cycle (SDLC) phases (initiation, planning, etc.)
  • Reliable, self-motivated, and focused on high-quality delivery of work products
  • Superb organizational and time management skills
  • Analytical and problem solving skills.
  • Proficiency in use of PC and related office software applications.
  • Flexibility and adaptability to changing requirements dictated by professional services environment.
    Special Requirements
    Experience with government operations
    Overtime may be required to meet client deadlines

    All other duties as assigned.

    ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.df-tc

    Experience/Skills
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